If you received a file from another user an account has already been created for you, there is no need to create an account.

If you are on a computer:

1: Open the email and click on the 'View' link.

2: If it's your first time logging in, you'll be asked to set a password. If not, you'll be asked to enter your password. If you don't know your password, click 'Forgot?' to reset it.

3: Once you're logged in, the file will open automatically.

If you are on a mobile device:

1: Open the email and click on the 'View' link.

2: You'll be prompted to download the Embershot App from the Apple App Store or the Google Play Store.

3: Once you've downloaded the app, go back to the email and click 'View' again.

4: If it's your first time logging in, you'll be asked to set a password. If not, you'll be asked to enter your password. If you don't know your password, click 'Forgot?' to reset it.

5: Once you're logged in, the file will open automatically.